Privacy Policy

 

Your data is safe with us—here’s how we protect it

At Nilesh Kanhu Raskar HUF, your privacy is top priority. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By visiting blanki.in you agree to the practices described below.

1. Information we collect

  • Personal data: name, billing/shipping address, email, phone number, payment details.
  • Order data: products purchased, delivery instructions, return history.
  • Technical data: IP address, browser type, device identifiers, pages visited, time zone.
  • Marketing data: your preferences in receiving newsletters, survey responses, cookie consent choices.

2. How we collect it

Directly: when you place an order, create an account, subscribe to emails or contact us.

Automatically: via cookies, log files, pixels and similar technologies as you navigate the site.

Third parties: payment gateways, delivery partners and analytics providers (e.g., Google Analytics) share necessary transaction or usage data with us.

3. Why we use your data

  • Process and deliver your orders.
  • Send order updates, invoices and support messages.
  • Prevent fraud and maintain website security.
  • Improve products, user experience and customer service.
  • Send promotional content you’ve opted into (you can opt-out anytime).
  • Comply with legal and regulatory obligations.

4. Lawful bases (GDPR reference)

We process personal data under: Contract (to fulfil your order), Legitimate Interests (fraud prevention, business analytics), Consent (marketing emails, non-essential cookies), and Legal Obligation (tax, accounting).

5. Data retention

We keep your data only as long as necessary—usually 7 years for tax records, 3 years for marketing consent logs, and 90 days for inactive shopping-cart cookies. When data is no longer required, we securely delete or anonymise it.

6. Who we share with

  • Payment processors (Razorpay, PayPal) to authorise transactions.
  • Shipping partners (Delhivery, Blue Dart) to deliver your packages.
  • IT service providers (hosting, email, analytics) under strict confidentiality agreements.
  • Law-enforcement or government bodies when legally required.

We never sell or rent your personal data to third parties for marketing.

7. International transfers

Our servers are located in India. If you access the site from outside India, you consent to the transfer of information to and processing in India and other jurisdictions which may have different data-protection laws than your country.

8. Security measures

We use industry-standard encryption (TLS 1.3), PCI-DSS-compliant payment vaults, regular malware scans, role-based access controls, and two-factor authentication for staff accounts. Still, no internet transmission is 100% secure; you use the service at your own risk.

9. Your rights

Depending on where you live, you may have the right to:

  • Access, correct or delete personal data we hold about you.
  • Port your data to another service.
  • Object to or restrict certain processing activities.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Lodge a complaint with your local data-protection authority.

Exercise any of these rights by emailing hello@blanki.in. We will respond within 30 days.

10. Cookies & tracking

We use essential cookies (cart, login), performance cookies (Google Analytics), and marketing cookies (Facebook Pixel) only with your consent. You can manage preferences through the cookie banner or browser settings. For details, see our Cookie Policy.

11. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy statements.

12. Children’s privacy

Blanki does not knowingly collect information from children under 13. If you believe we have inadvertently collected such data, please contact us for immediate deletion.

13. Changes to this policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with a new “Last updated” date. Where changes are significant, we will provide a prominent notice or email you.

Your continued use of the site after changes are posted constitutes acceptance of those changes.

14. Contact us

If you have questions or concerns about this Privacy Policy, please reach out:

  • Email: hello@blanki.in
  • Address: Data Protection Officer, Blanki Technology Pvt. Ltd., 301, Innovator Rd, Mumbai – 400001, India